Consumers
Privacy Policy
Last updated: October 23, 2026 · Version 2026-10-23.1
1. Scope
This Privacy Policy describes how Roam Atlas ("Roam Atlas," "we," "us") collects and uses personal information when you use the consumer experience at https://roamatlas.org/, including Explore, map navigation, Adventures, shop discovery, campgrounds and places, consumer accounts, and inquiries you send to dealers or businesses.
If you use Roam Atlas Business (dealer analytics, Beacon, enrichment, business integrations), the Business Privacy Policy applies to that product. Businesses may independently use their own website technologies; those practices are described in their notices, not here.
We do not sell personal information. We do not use your private consumer account content to train public AI models.
2. What we collect
- Account: email, display name, password hash, or Google sign-in identity (name, email, profile photo)
- Profile and activity: saved places, favorites, adventure journey memberships and reactions, Rig Profile dimensions stored on this device (and signed-in saves when you use My Atlas), and similar activity
- Usage: searches, pages viewed, map interactions, product feature use, approximate location from IP, browser/device, and referral information
- Inquiries: name, email, phone, message, and form fields you submit when contacting a dealer or business
- Support: messages you send us (including Suggestion Bottle) and related account context
- Cookies: essential session cookies and, where you consent, first-party product analytics identifiers plus consent-gated measurement tools used to understand product use
- Location: Explore can use the browser Geolocation API when you opt in. Location is used to center the map; we do not sell location streams.
3. How we use it
We use this information to:
- Operate and improve Roam Atlas consumer features
- Authenticate you and secure accounts
- Deliver your inquiries to the business you contact
- Personalize discovery (for example saved places and adventures)
- Provide support and send service-related messages
- Understand aggregate product usage and fix errors
- Comply with law
6. AI features
If Roam Atlas exposes generative or assistive AI features to consumers, we send only the content needed for that feature. We do not sell your private account content to train public AI models.
7. Retention
We keep account data while your account is active. After closure we provide a reasonable export window, then delete on our standard schedule except where law requires longer retention (for example certain support or security logs). Inquiry copies may be retained as needed to operate delivery and dispute resolution.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit and restricted access to production systems. No method of transmission is 100% secure.
9. Your rights
Depending on where you live, you may request access, correction, deletion, export, restriction, or objection, and withdraw consent where processing is consent-based. California residents have CCPA/CPRA rights.Roam Atlas does not sell personal information. Where applicable, you may opt out of uses that are treated as "sharing" under applicable privacy law through Cookie preferences in the footer, Global Privacy Control where we honor it, or by contacting us. Email privacy@rvatlas.org. We respond within 30 days where required.
10. Children
Roam Atlas is not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. Changes
We will post updates on this page and revise the version date. Material changes may be communicated by email or in-product notice.
12. Contact
Privacy: privacy@rvatlas.org
Support: support@rvatlas.org
Roam Atlas · https://roamatlas.org/

